To process your booking or order, we collect personal details from you. These details may include (where applicable) names, addresses, telephone numbers, e-mail, credit/debit card or other payment details. This allows us to process and fulfil your booking and/or order and to notify you of the status of your booking and/or order.
Your data may be used for the following purposes: contacting you in the event that you are selected as a competition winner, credit or other payment card verification, administrative, legal purposes, statistical and marketing analysis, systems testing, customer surveys and customer relations communications.
We will email you confirmation of your appointment and responses to enquiries. If you provide us with a mobile phone number, we will send you an automated text confirming your appointment plus a reminder text a few days prior your appointment date.
- How does Pierre Lemond protect customer information?
When you place orders we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
- Pierre Lemond use of cookies
We do not use cookies for collecting customers' personal data from the site. Pierre Lemond and our online advertising management partners do use cookies to track whether our customers have been referred to us by online advertisements. This enables us to learn which advertisements bring users to our website. The information collected is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
- Will Pierre Lemond disclose the information it collects to outside parties?
Pierre Lemond does not sell, trade or rent your personal information to others unless you choose to receive information from trusted third parties.
When a customer responds to a promotion offered in conjunction with a third party, that third party may, from time to time, collect information about those customers. They will only then be contacted if they have opted-in to receive further information.
Pierre Lemond may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services.
Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.
- Purchasing images using our credit facility
We shall be entitled at any time to assign, transfer or grant a charge over the benefit of your agreement and our rights under the Consumer Credit Act 1974 (including our rights to the debt under the Agreement and any other amounts payable by you under the Agreement) to any other person, firm or company. Such assignment, transfer or charge will not very the terms of the Agreement.
We will hold information about you and your payment record in accordance with Data Protection Act 1988. We may give such information to credit reference agencies, debt collecting agents, and any proposed assignee, transfer or charges of your interest of your interest in or any debts under the Agreement. We will not share such information with third parties for direct marketing purposes. You have a legal right under the Data Protection Act 1998 to a copy of information held by us about you on a payment of a fee.
- Pierre Lemond Customer Review Policy
Customers who submit reviews to us via our feedback page must confirm that they have written their reviews based on their own opinions and experiences and that the information contained in their reviews are factual.
Any material considered inappropriate or offensive will not be published or will be amended. By submitting a review, customers grant us permission to publish it online or via print media and, if necessary, edit it for clarity and typos.
- In summary
We are committed to protecting your privacy. We use the information we collect on the site to make booking and ordering at with Pierre Lemond Photography as enjoyable as possible. We do not sell, trade or rent your personal information to others unless you choose to receive information from trusted third parties.
- Your consent
By using our website, you consent to the collection and use of this information by Pierre Lemond. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
- Tell us what you think
Pierre Lemond welcomes your questions and comments about privacy. Please send emails to contact@pierrelemond.com.